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FREE UK DELIVERY
All orders eligible for free uk delivery.
Free uk next day delivery
For all orders over £120 *placed before 3pm, working days only
All prices on the website are given in UK Pounds Sterling, and all payments must be made in UK Pounds Sterling.
All funds will be deducted from your debit/credit card before goods are dispatched.
We will not be responsible for delays in delivery due to your card issuer not authorising the transaction.
We currently accept the following form of payment: VISA, VISA Debit, VISA electron and Mastercard. All Payments are Secure, we use 256 bit SSL encryption.
The utmost care and consideration is taken to ensure that your card details are secure. This is achieved by encrypting your card number at the time of placing your order.
Please do not send any card details via email. No responsibility can be taken for the security of your details if sent this way.
Standard UK Delivery (2-8 Working Day Delivery) - FREE
Express UK Delivery (Next Day) - £7.95
Next Day Delivery is NOT guaranteed to the following postcodes and areas – Most of the Scottish Highlands, remote areas, also including HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 15, 31, 33 – 38, 44, 45, 51-56, BT, IM, JE, GY
Standard UK Delivery (2-8 Day Delivery) - FREE
We ship all orders placed before 3pm the same day.
Our Shipping days are Monday to Friday.
Orders placed after 3pm on Friday will be shipped on the following Monday.
Please Note, All first orders that are going to a separate delivery address, may take longer to process. We advise that all first orders should go to your Billing adress.
We currently do not accept any International orders.
Any delivery errors must be reported within 10 days of date of delivery. All orders, are checked and double checked before leaving our warehouse. If you have not received your order within 10 days of dispatch date, then you must notify us within these 10 days. If you notify us after these 10 days then we will not be responsible for its location.
Indy Co. reserves the right to charge the full shipping fee applicable to resend if the item is returned to us because the customer could not take delivery for any reason.
Returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to replace the order to have the item re-shipped.
If any details are incorrectly entered during the checkout process resulting in a failed delivery, we cannot be held responsible; the customer will have to try and retrieve their order themselves at their own cost.
We do not offer a Guaranteed Saturday Delivery
Our web store returns policy means that if you are not fully happy with the goods you have received, you can return them to us within 28 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging if applicable.
If you are not completely satisfied with your purchase, simply complete our Returns Form and post it with the item(s) back to us. The items must be in their original condition and packaging and must be returned to us within 14 days of the invoice. We will then issue you a full refund (excluding original delivery charge) or exchange.
We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition, items must be complete with UN-REMOVED TAGS. This does not affect your statutory rights as a consumer.
Please enclose the completed Returns form with your goods, as no form may result in taking longer to process the return. We will issue a refund or process an exchange on the day of receiving the goods. Refund timescales may vary so please allow 10 working days for the refund to appear on your credit card or bank statement. Please make sure all returned items are well packaged, as not to be damaged in the post.
We strongly recommend for security when sending items back you use a 'signed for' delivery service, such as Royal Mail Recorded or Special Delivery and ensure the package is adequately insured. We are not liable for any packages lost in the post and do not accept responsibility for any item(s) until a member of our staff has signed for the package.
Any items returned which do not comply with the returns policy will be sent back at your cost and will not be accepted for a refund until the conditions have been met.
All items must be returned by post to the returns address and not returned to any of our stores.
Any queries please contact us by email at firstname.lastname@example.org